CPP31011 - Certificate III in Cleaning Operations

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

• listen to and understand work instructions, directions and feedback
• speak clearly and directly to relay information
• read and interpret workplace related documentation, such as work instructions, manufacturer specifications and product labels
• write reports as required
• interpret the needs of team members from clear information and feedback
• apply basic numeracy skills to workplace requirements involving measuring and counting
• share information with other staff, colleagues, clients and others
• communicate with colleagues and supervisors regarding safe work practices and own work role

Teamwork

• work as an individual and a team member
• work with diverse individuals and groups
• apply knowledge of own role as part of a team
• identify and use the strengths of other team members

Problem-solving

• develop practical and creative solutions to workplace problems
• assess and apply environmentally sustainable solutions
• adopt strategies to maximise infection control and avoid contamination in work sites
• develop appropriate responses to workplace safety matters
• show independence and initiative in identifying problems
• solve problems individually or in teams
• use numeracy skills to solve problems, including time management and simple calculations
• test assumptions and take context into account
• listen to and resolve concerns in relation to workplace issues
• resolve client concerns relative to workplace responsibilities

Initiative and enterprise

• adapt to new situations
• be creative in response to workplace challenges
• identify opportunities that might not be obvious to others
• generate a range of options in response to workplace matters
• translate ideas into action
• develop innovative solutions within established guidelines

Planning and organising

• collect, analyse and organise information
• plan and organise for a safe work site
• be appropriately resourceful
• take initiative and make decisions within workplace role and authorised limits
• work within or establish clear work goals and deliverables
• determine or apply required resources
• allocate resources to tasks and workplace requirements
• manage time and priorities
• adapt resource allocations to cope with contingencies

Self-management

• be self-motivated
• articulate own ideas and vision
• balance own ideas, values and vision with workplace values and requirements
• monitor and evaluate own performance
• take responsibility at the appropriate level

Learning

• be open to learning new ideas and techniques
• learn in a range of settings, including informal learning
• participate in ongoing learning
• learn in order to accommodate change
• learn new skills and techniques
• take responsibility for own learning
• contribute to the learning of others by sharing information
• apply a range of learning approaches
• participate in developing own learning plans, e.g. as part of performance management

Technology

• use technology and related workplace equipment
• use basic technology skills to organise data
• adapt to new technology skill requirements
• apply OHS knowledge when using technology
• apply technology as a management tool

To achieve this qualification, the candidate must demonstrate competency in:

• 19 units of competency:

• 4 core units
• 15 elective units.

The elective units must ensure the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome and are to be chosen as follows:

• a minimum of 8 units from the electives listed below
• up to 6 units from CPP20611 Certificate II in Cleaning Operations
• up to 2 units from Certificate III or Certificate IV qualifications in CPP07 or another current Training Package or state-accredited course.

Core units of competency

Unit code

Unit title

CPPCLO2033A

Plan for safe and efficient cleaning activities

CPPCLO2035A

Maintain cleaning storage areas

CPPCLO3039A

Support leadership in the workplace

CPPCMN3003A

Contribute to workplace safety arrangements

Elective units of competency

Unit code

Unit title

CPPCCL2002A

Use bonnet cleaning

CPPCCL2003A

Use dry foam shampoo

CPPCCL2004A

Use dry absorbent compound

CPPCCL2005A

Use wet foam shampoo

CPPCLO3002A

Restore hard floor surfaces

CPPCLO3003A

Replace a hard floor finish

CPPCLO3013A

Clean window coverings

CPPCLO3014A

Maintain ‘clean room’ environments

CPPCLO3016A

Wash furniture and fittings

CPPCLO3020A

Clean using pressure washing

CPPCLO3021A

Clean industrial machinery

CPPCLO3036A

Clean at high levels

CPPCLO3038A

Clean food-handling areas

CPPCLO3044A

Clean using steam sanitising techniques

CPPCMN3001B

Participate in environmentally sustainable work practices

CPPCMN3004A

Respond to enquiries and complaints

HLTIN301C

Comply with infection control policies and procedures

HLTIN403B

Implement and monitor infection control policy and procedures

TAEDEL301A

Provide work skill instruction